Communicating for Positive ResultsCommunication is more than just an exchange of words, it's a personal rapport that must be fine-tuned and readjusted over time. As the head of your company, department or even classroom you have to be able to effectively communicate with others. This includes using positive language to empower others, tactfully handling hostile situations, learning verbal patterns and becoming a powerful listener. This session provides you with numerous hands-on skills and technique that impact the way you deal with others. Click to Watch Video Clip |